In today’s digital workforce, efficient HR and workforce management tools are essential. UKG (Ultimate Kronos Group) is a leading provider of cloud-based human capital management (HCM) solutions, and its platform — UKG Pro (formerly UltiPro) — is widely used by organizations to streamline HR, payroll, and talent management. This article covers everything you need to know about UKG Login, including how to access UKG Pro and use its mobile features for seamless HR access on the go.
What is UKG Pro?
UKG Pro is a comprehensive human capital management solution designed to help companies manage the entire employee lifecycle. It includes features for:
- Payroll and tax management
- Benefits administration
- Talent acquisition and onboarding
- Time tracking and scheduling
- Performance reviews and learning
- Workforce analytics
With a strong focus on employee experience and engagement, UKG Pro supports both HR professionals and employees with easy-to-use tools.
UKG Login: How to Access UKG Pro
Accessing UKG Pro is straightforward, provided you have valid login credentials provided by your employer.
Steps to Login to UKG Pro:
- Visit the UKG Pro Login Page
Go to: https://e13.ultipro.com
(Note: The URL may vary depending on your company’s configuration. Always check with your HR team for the exact login URL.) - Enter Your Login Credentials
- Username: Usually your employee ID or email
- Password: Provided by your employer (change it upon first login)
- Click “Sign In”
If you are a new user, follow the prompts to set up your account. If you forgot your password, use the “Forgot your password?” link to reset it.
Mobile Accessibility: UKG Pro on the Go
UKG Pro is mobile-friendly, offering flexibility and convenience for both employers and employees. With the UKG Pro Mobile App, users can manage key HR tasks from anywhere.
Key Mobile Features:
- View and update personal information
- Clock in/out and manage time off requests
- View pay statements and tax documents
- Access benefits and enrollment info
- Connect with team members and managers
How to Download the UKG Pro App:
- iOS Users: Search “UKG Pro” in the Apple App Store
- Android Users: Search “UKG Pro” in the Google Play Store
After downloading, enter your company access code (provided by your employer) to log in.
Troubleshooting Login Issues
Here are some common login issues and fixes:
Issue | Solution |
---|---|
Forgot password | Use the “Forgot your password?” link |
Locked out of account | Contact your HR or IT department |
Incorrect URL | Verify with HR for your company’s correct login link |
App not working | Ensure the app is updated; try reinstalling |
Security and Privacy
UKG ensures data security through multi-layered protections, including:
- Data encryption
- Role-based access controls
- Regular security audits
- Secure login protocols
Always log out after use, especially on shared or public devices, and avoid saving passwords on mobile browsers.
Final Thoughts
UKG Pro offers a user-friendly and secure way for employees and HR teams to manage workforce needs. With both web and mobile access, it empowers users with real-time tools and insights, improving workplace efficiency and engagement. Whether you’re checking your paystub or submitting a vacation request, UKG Login and mobile access make it fast, simple, and secure.
(FAQs) about UKG Login:
1. What is UKG Login?
UKG Login refers to the process of accessing the UKG Pro platform, a cloud-based human capital management (HCM) system, where users can manage payroll, benefits, scheduling, time-off requests, and more. Employees and HR professionals can log in to access their personalized dashboard for various HR tasks.
2. How do I log into UKG Pro?
To log into UKG Pro:
- Visit the UKG Pro login page (usually provided by your employer).
- Enter your username (typically your employee ID or email address).
- Enter your password (given by your HR team or set by you).
- Click Sign In.
If you’re a first-time user, you’ll need to follow the prompts to set up your account.
3. What should I do if I forget my UKG password?
If you forget your UKG Pro password:
- Go to the login page and click on the Forgot your password? link.
- Follow the instructions to reset your password.
- You may need to enter your email address or username to receive a password reset link.
If this doesn’t work, contact your HR or IT department for assistance.
4. Can I use UKG Pro on my mobile device?
Yes, UKG Pro is accessible on mobile devices through the UKG Pro Mobile App. The app is available for both iOS and Android devices. You can download it from the respective app stores, log in using your company’s access code, and perform HR tasks such as checking pay stubs, managing time-off requests, and updating personal information.
Also Read: Exploring PetronPay Login: A Comprehensive Guide
5. How do I access UKG Pro on my mobile device?
- Download the UKG Pro Mobile App from the Apple App Store (for iOS) or Google Play Store (for Android).
- Open the app and enter your company access code (provided by your employer).
- Log in with your username and password.
Once logged in, you can access most of the features available on the desktop version of UKG Pro.
6. How can I find my company’s access code for UKG Pro?
Your company’s access code for UKG Pro is typically provided by your HR department or IT team. This code is necessary for logging into the UKG Pro Mobile App. If you don’t have it, contact HR or your IT support for assistance.
7. What should I do if I am locked out of my UKG Pro account?
If you’re locked out of your UKG Pro account:
- Try resetting your password via the Forgot your password? link.
- If you’re unable to regain access, contact your HR or IT department to unlock your account or resolve any issues.
8. Is UKG Pro secure?
Yes, UKG Pro employs a range of security features to ensure the safety of your personal and employment data, including:
- Data encryption to protect information during transmission
- Role-based access controls to restrict access based on your role
- Two-factor authentication (2FA) to add an extra layer of security
Always ensure you log out after using UKG Pro, especially on public or shared devices.
9. What if I can’t log into UKG Pro on the mobile app?
If you’re having trouble logging into the UKG Pro mobile app:
- Double-check your company access code and make sure it’s entered correctly.
- Ensure your username and password are correct.
- Update the app to the latest version via your app store.
- Restart your phone or try uninstalling and reinstalling the app.
If issues persist, contact your HR or IT department for further troubleshooting.
10. Can I access my pay stubs and tax documents on UKG Pro?
Yes, you can view your pay stubs, tax documents, and other important HR-related information directly within UKG Pro. To access them, simply log in to your account and navigate to the Pay or Documents section.
11. How can I update my personal information in UKG Pro?
To update your personal information in UKG Pro:
- Log in to your UKG Pro account.
- Go to the Personal Information or Profile section.
- Update details such as your address, phone number, emergency contacts, and more.
Make sure to save any changes after editing your information.
12. Why is UKG Pro not working for me?
If UKG Pro is not working, consider the following steps:
- Check for any system outages or maintenance notifications from UKG.
- Ensure your internet connection is stable.
- Clear your browser’s cache or try a different browser.
- For the mobile app, ensure it’s updated to the latest version.
If the problem continues, contact your HR department or UKG support.
13. How do I contact UKG Support?
If you encounter technical issues or need assistance with UKG Pro, you can contact UKG Support directly:
- Visit their support portal: https://www.ukg.com/support
- Call the support line (your company may provide a specific number)
- Reach out to your company’s HR or IT team for guidance