The Social Security Organisation (SOCSO)—also known as PERKESO in Malaysia—provides social protection for employees through insurance schemes such as the Employment Injury Scheme and the Invalidity Scheme. To manage contributions, claims, and personal details online, SOCSO offers a secure and user-friendly online portal.
This guide explains how to log in to SOCSO, what you can do in the portal, common login issues, and how to fix them.
What Is SOCSO (PERKESO)?
SOCSO is a Malaysian government agency established to provide social security protection to employees in case of workplace injuries, invalidity, or death. It allows employers and employees to manage contributions, check eligibility, file claims, and access documents online.
The SOCSO portal includes:
- Assist Portal (formerly known as SOCSO Employer/Employee portal)
- ESS (Employee Self-Service)
- ID Portal for registration
How to Log In to SOCSO (PERKESO) Portal
Follow the steps below to access your SOCSO account:
1. Visit the SOCSO Login Page
Go to the official SOCSO portal (Assist Portal) through your web browser.
2. Enter Your Username
Your username is the one you used during registration. For employers, this may be your Employer Code or registered email.
3. Enter Your Password
Type your correct password. Make sure your Caps Lock is off.
4. Click on the Login Button
After entering your credentials, click Login to access your dashboard.
How to Register for a SOCSO Account (If You Don’t Have One)
If you’re a new user:
For Employers
- Visit the SOCSO Assist Portal.
- Choose Employer Registration.
- Fill in company information and attach required documents.
- Submit the form for approval.
For Employees
- Visit the Assist Portal.
- Select Individual Registration.
- Enter your IC number, email, and other required details.
- Activate your account through the email sent to you.
What You Can Do After Logging In
Once logged in, you can:
For Employees
- Check contribution statements
- Submit claims (e.g., medical, injury)
- Update your personal details
- Access SOCSO benefits and services
For Employers
- Submit monthly contribution payments
- Upload employee details
- Check employer contribution history
- File relevant SOCSO forms online
Troubleshooting SOCSO Login Issues
1. Forgot Password
- Click “Forgot Password?” on the login page.
- Enter your email or IC number.
- Follow the instructions to reset your password.
2. Incorrect Username
- Ensure you’re using the correct registered email/ID.
- Contact SOCSO support if you need assistance.
3. Account Locked
- Too many failed login attempts can lock your account.
- Wait for a few minutes before trying again.
- If needed, call SOCSO customer service.
4. Browser Issues
- Clear cache and cookies
- Try another browser (Chrome, Edge, Firefox)
- Make sure your internet connection is stable
SOCSO Customer Support
If you can’t log in or need help, contact:
- SOCSO Hotline: 1-300-22-8000
- Email: perkeso@perkeso.gov.my
- Visit the nearest SOCSO office for support
FAQs About SOCSO Login
1. What is SOCSO used for?
SOCSO provides social security protection such as injury, invalidity, and medical benefits for Malaysian employees.
2. Can employers and employees use the same login portal?
Yes. Both can access the SOCSO Assist Portal, but their account types differ.
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3. Is SOCSO registration mandatory?
Yes. All Malaysian employees earning below a specific threshold and their employers must register.
4. What if I forget my SOCSO password?
Use the Forgot Password option to reset it.
5. Can I check my SOCSO contributions online?
Yes. After logging in, you can view your full contribution history.
